Technology Business Partner

Who are we?

We’re here to help people live well and create a better and more sustainable future. We support healthy and liveable communities by delivering water, sewerage and recycled water services to 1.77 million people who rely on us every day and every night. At South East Water, we innovate with purpose and act with care to deliver healthy water for life. Fresh thinking and collaboration are at the heart of our organisation. We are constantly learning, embracing the challenges of today and excited by the opportunities that tomorrow will bring.  

Technology Business Partner – Drive Innovation at SEW and shape the future of water services

At South East Water, we’re transforming how technology powers our business and delivers exceptional outcomes for our customers. Our Technology Business Partnering function is now firmly established and thriving—and we’re looking for a passionate, experienced professional to help us take it to the next level.

As a trusted advisor, you’ll bridge the gap between business needs and technology solutions. You’ll lead conversations on strategy, initiate projects, and design high-level solutions across any of our:

• Asset Lifecycle Management Systems
• Utilities Billing Platforms
• Customer Experience (CX) Systems
• Corporate Systems
• Emerging Technologies

Why Join Us?

• Make a Real Impact: Your expertise will directly influence how we manage critical assets, deliver seamless billing experiences, and enhance customer engagement.
• Work with Emerging Tech: Be at the forefront of innovation, leveraging new technologies to create smarter, more sustainable solutions.
• Collaborate Across the Business: Partner with diverse teams to shape strategic roadmaps and deliver projects that matter.
• Grow Your Career: We offer a supportive environment where your ideas are valued, and your professional development is a priority.

Who you are

• A strong communicator and collaborator who thrives on building relationships
• Degree-qualified in IT or a related business discipline
• Experienced (5+ years) in technology business partnering within complex organisations
• Skilled in translating business needs into clear, actionable technology solutions
• Strategic, commercially savvy, and passionate about innovation and change

This is your opportunity to combine technical expertise with strategic influence, driving initiatives that improve lives and protect our environment. At South East Water, you’ll be part of a team that values creativity, collaboration, and continuous improvement. 

What's in it for you?

Working at South East Water means you can enjoy a wealth of benefits, starting with the chance to be part of an organisation deeply committed to environmental initiatives and sustainability; one who has been recognised as one of the top 101 Workplaces for Women in Australia by Work180 for the past two consecutive years.   

South East Water cultivates a dynamic culture that emphasises collaboration and strong work ethics, supported by career-focused learning and development opportunities. 

As a SEW employee, you can enjoy the following offerings from our benefits package: 

• Access to My Fitness Passport, an Employee Assistance Program (EAP), annual flu shots, and health checks.  
• Work-life balance with flexible working arrangements, including hybrid work options and leave purchasing.
• Life insurance and salary continuance. 
• 15 weeks paid parental leave and paid superannuation on eligible portions of unpaid parental leave.
• Additional leave offerings, such as cultural and ceremonial leave and study leave.  
• Head office with modern facilities and panoramic beachfront views, a separate parents' room, a prayer and meditation room, an onsite cafe, and free parking. 
• Opportunity to be part of great initiatives involving the local community.

We're for everyone

Our people are as diverse as the communities we serve. It makes us better learners, thinkers and collaborators, helping create better outcomes for our customers.  

We are deeply committed to Diversity, Inclusion, and Belonging, and we encourage applications from Aboriginal and Torres Strait Islander peoples, LGBTIQ+ individuals, people with disability and jobseekers of all ages and cultures. We aim to provide an inclusive, accessible workplace where everyone is welcome, safe, and celebrated. If you need any help with the application process or would like to discuss your reasonable adjustments during interviews, please reach out to our Talent team at careers@southeastwater.com.au. 

Keen to make an impact?

Click here to check out the position description. We're accepting applications for this exciting opportunity until Tuesday 27 January 2026!

To be considered for this opportunity, you must hold unrestricted working rights for the period of employment at the time of application.  Successful candidates will also be required to undergo a number of pre-employment checks, including a police records check 

 
South East Water operates a 24/7 service environment. Whilst this role does not involve after-hours rostered duty, all employees may be required to provide out of hours support from time to time as required. 

Visit southeastwater.com.au to learn more about us and how we serve our customers.