Portfolio Management Office Lead

Who are we?

We’re here to help people live well and create a better and more sustainable future. We support healthy and liveable communities by delivering water, sewerage and recycled water services to 1.77 million people who rely on us every day and every night. At South East Water, we innovate with purpose and act with care to deliver healthy water for life. Fresh thinking and collaboration are at the heart of our organisation. We are constantly learning, embracing the challenges of today and excited by the opportunities that tomorrow will bring. 

The role

The Portfolio Management Office Lead is responsible for providing administrative and financial support to the members of the Portfolio Delivery Team and the broader Business Technology Services branch at South East Water. 

This multifaceted role encompasses ownership of the BTS delivery framework, key delivery enablement platforms, minor project delivery, and active representation in stakeholder and change management initiatives. The position significantly influences the successful delivery of programs and projects, with a broadened focus on continuous improvement, user engagement and operational alignment.

The role has a number of fundamental areas of accountability:

• Lead Portfolio reporting, and support Programme and Project status reporting
• Support proactive risk and issue management (working with the Cyber GRC Role)
• Ensure accurate forecasts are maintained for the portfolio of projects
• Track overall cost of delivering the portfolio (CAPEX + SaaS)
• Maintaining and enhancing portfolio, programme and project management tooling
• Supporting the maturing of our ways of working
• Enabling the matching of resourcing supply and demand
• Provide support for preparation of business cases

Who are you?

Along with an ability to engage with a plethora of stakeholders across the organisation, candidates will possess demonstrated interest in Information Technology, preferably supported by a relevant qualification or work experience.  The following key skills, knowledge and experience will ensure your success in the role:

• Demonstrated knowledge of Microsoft (MS) Excel, JIRA, Confluence, MS Project, MS Visio, MS Powerpoint, MS Word.
• Exposure to working in a project environment and awareness of different project methodologies – agile, SaFE, waterfall, hybrid.
• Understanding of high-performing IT delivery organisations – roles, responsibilities, tooling.
• Understanding of compliance and demonstrated experience in supporting teams to comply with practices and procedures using influencing and collaboration.
• Well developed written and verbal communication skills – ability to develop targeted status reports and other portfolio delivery materials.
• Experience in administering financial preparing reports for senior management.
• Experience in risk and issue management, as well as IT resource management.
• Innovative and proactive approach to problem solving and task management.

What's in it for you?

Working at South East Water means you can enjoy a wealth of benefits, starting with the chance to be part of an organisation deeply committed to environmental initiatives and sustainability; one who has been recognised as one of the top 101 Workplaces for Women in Australia by Work180 for the past two consecutive years.   

South East Water cultivates a dynamic culture that emphasises collaboration and strong work ethics, supported by career-focused learning and development opportunities. 

As a SEW employee, you can enjoy the following offerings from our benefits package: 

• Access to My Fitness Passport, an Employee Assistance Program (EAP), annual flu shots, and health checks.  
• Work-life balance with flexible working arrangements, including hybrid work options and leave purchasing. 
• Life insurance and salary continuance. 
• 15 weeks paid parental leave and paid superannuation on eligible portions of unpaid parental leave.
• Additional leave offerings, such as cultural and ceremonial leave and study leave.  
• Head office with modern facilities and panoramic beachfront views, a separate parents' room, a prayer and meditation room, an onsite cafe, and free parking. 
• Opportunity to be part of great initiatives involving the local community  

This role is remunerated at a Level 5, which is between $115,748 and $122,323 + super and offers are commensurate with the successful candidates' experience. 

We're for everyone

Our people are as diverse as the communities we serve. It makes us better learners, thinkers and collaborators, helping create better outcomes for our customers.  

We are deeply committed to Diversity, Inclusion, and Belonging, and we encourage applications from Aboriginal and Torres Strait Islander peoples, LGBTIQ+ individuals, people with disability and jobseekers of all ages and cultures. We aim to provide an inclusive, accessible workplace where everyone is welcome, safe, and celebrated. If you need any help with the application process or would like to discuss your reasonable adjustments during interviews, please reach out to our Talent team at careers@southeastwater.com.au. 

Keen to make an impact?

Click here to check out the position description. We're accepting applications for this exciting opportunity until Wednesday 27 August 2025!

To be considered for this opportunity, you must hold unrestricted working rights for the period of employment at the time of application.  Successful candidates will also be required to undergo a number of pre-employment checks, including a police records check 

South East Water operates a 24/7 service environment. Whilst this role does not involve after-hours rostered duty, all employees may be required to provide out of hours support from time to time as required. 

Visit southeastwater.com.au to learn more about us and how we serve our customers.