Internal Communications Team Leader

Who are we?

We’re here to help people live well and create a better and more sustainable future. We support healthy and liveable communities by delivering water, sewerage and recycled water services to 1.77 million people who rely on us every day and every night. At South East Water, we innovate with purpose and act with care to deliver healthy water for life. Fresh thinking and collaboration are at the heart of our organisation. We are constantly learning, embracing the challenges of today and excited by the opportunities that tomorrow will bring.  

The role

A rare opportunity is now available for a seasoned Internal Communications Team Leader at South East Water for a maximum term up to 30 June 2026, to deliver impactful communications focused on our customers, communities, people and environment – innovating with purpose and acting with care as we deliver essential water and wastewater services. 

The main responsibilities of the role include, but are not limited to the following:

• Leading the development and execution of South East Water’s employee communications strategy.
• Overseeing governance and enhancement of internal channels, including intranet, news, and events.
• Driving employee engagement through strategic communications and leadership of the internal comms team.
• Providing high-level advice and support to senior leaders and managing relationships with external content providers.
• Supporting on-call and incident communications and ensuring timely, effective messaging across the organisation.

Who are you?

A creative thinker, with a strategic mindset, you will bring the following to the role:

• A relevant tertiary qualification or 10+ years’ experience in communications, marketing, or public relations.
• Expertise in digital workplace tools, including Microsoft SharePoint Online and Teams.
• A customer-first mindset with a passion for creating meaningful employee experiences.
• Proven success delivering impactful communications across diverse channels and audiences.
• Experience navigating digital transformation and driving engagement in dynamic environments.
• Strong relationship-building skills across all levels of the organisation and with external partners.
• Calm and confident in managing issues and crises with strategic communication plans.
• Exceptional writing and editing skills, with a sharp eye for detail and brand consistency.
• Excellent influencing, negotiation, and interpersonal skills.

What's in it for you?

Working at South East Water means you can enjoy a wealth of benefits, starting with the chance to be part of an organisation deeply committed to environmental initiatives and sustainability; one who has been recognised as one of the top 101 Workplaces for Women in Australia by Work180 for the past two consecutive years.   

South East Water cultivates a dynamic culture that emphasises collaboration and strong work ethics, supported by career-focused learning and development opportunities. 

As a SEW employee, you can enjoy the following offerings from our benefits package:

• Access to My Fitness Passport, an Employee Assistance Program (EAP), annual flu shots, and health checks.  
• Work-life balance with flexible working arrangements, including hybrid work options.
• Life insurance and salary continuance. 
• Additional leave offerings, such as cultural and ceremonial leave and study leave.  
• Head office with modern facilities and panoramic beachfront views, a separate parents' room, a prayer and meditation room, an onsite cafe, and free parking. 
• Opportunity to be part of great initiatives involving the local community.

We're for everyone

Our people are as diverse as the communities we serve. It makes us better learners, thinkers and collaborators, helping create better outcomes for our customers.  

We are deeply committed to Diversity, Inclusion, and Belonging, and we encourage applications from Aboriginal and Torres Strait Islander peoples, LGBTIQ+ individuals, people with disability and jobseekers of all ages and cultures. We aim to provide an inclusive, accessible workplace where everyone is welcome, safe, and celebrated. If you need any help with the application process or would like to discuss your reasonable adjustments during interviews, please reach out to our Talent team at careers@southeastwater.com.au. 

Keen to make an impact?

Click here to check out the position description. We're accepting applications for this exciting opportunity until Sunday 2 November 2025!

To be considered for this opportunity, you must hold unrestricted working rights for the period of employment at the time of application.  Successful candidates will also be required to undergo a number of pre-employment checks, including a police records check 

As part of a team of media and communications professionals,  central to this role are responsibilities for 24/7 safe operation to provide support and minimise disruption of services to customers and as well as ensuring that public health and the environment are not put at risk. This includes participation in a rostered after-hours duty team, emergency response, and incident support as required. 

Visit southeastwater.com.au to learn more about us and how we serve our customers.