Group Manager Sewerage Services

Who are we?

We’re here to help people live well and create a better and more sustainable future. We support healthy and liveable communities by delivering water, sewerage and recycled water services to 1.77 million people who rely on us every day and every night. At South East Water, we innovate with purpose and act with care to deliver healthy water for life. Fresh thinking and collaboration are at the heart of our organisation. We are constantly learning, embracing the challenges of today and excited by the opportunities that tomorrow will bring.  

The role

A key member of the Service Delivery leadership team, the Group Manager Sewerage Service leads all aspects of Sewerage Services, aligning to South East Water’s strategy and plans associated with asset infrastructure worth over $4 billion.

Reporting to the General Manager Service Delivery, you will provide leadership and direction to ensure the efficient running of sewerage operations, planned and reactive sewerage maintenance, sewage spill response, EPA liaison, pressure sewerage systems, asset integration, management of delivery partners, as well as response and support for emergencies across South East Water’s assets and functions. 

While no two days are the same in this role, some day-to-day tasks may include: 

• Leadership, delegation, coaching and development of the teams responsible for the day-to-day and long-term operation and maintenance of the sewerage network
• Drive a safety culture across the branch, ensuring risk is eliminated or controlled beyond compliance
• Take ownership of and build a culture of continual improvement across all fronts, including OHS, customer, environment, compliance and other authority requirements
• Develop & execute strategies to ensure safer, higher performing and more effective outcomes across the portfolio of Sewerage operations and maintenance
• Achieve corporate targets and service standards through the development of workforce planning processes, systems and reporting to deliver greater efficiencies
• Provision of high-level advice to the South East Water Executive team via presentation, technical papers and advisories, relating to the performance of the group key performance indicators including the operational relationships with the EPA

Who are you?

The preferred candidate will be a tertiary-qualified Engineer, with demonstrable experience in leading a large, multidisciplined and high performing team. Holding a ‘customer first’ mindset and excelling in the optimisation of processes, systems and resources, you will also hold the following skills and attributes:  

• An exceptionally safety and performance orientated person is required for this business-critical role
• Ability to develop and set a vision for the group that will lead to improved short- and longer-term outcomes
• Extensive experience in the design, construction, operations, and maintenance of utility networks and ancillaries
• Proven ability to effectively and comprehensively deliver against a range of complex KPIs
• Proven ability to use technical expertise to develop and drive strategies, planning and executing key business processes and influence key stakeholders to achieve better results
• Experience and delivery in an environment undergoing significant digital transformation
• Strong technical understanding in quality systems, continual improvement approaches, public health, environmental monitoring and management systems
• Proven leadership skills and demonstrated success in driving high employee engagement

What's in it for you?

Working at South East Water means you can enjoy a wealth of benefits, starting with the chance to be part of an organisation deeply committed to environmental initiatives and sustainability; one who has been recognised as one of the top 101 Workplaces for Women in Australia by Work180 for the past two consecutive years.   

South East Water cultivates a dynamic culture that emphasises collaboration and strong work ethics, supported by career-focused learning and development opportunities. 

As a SEW employee, you can enjoy the following offerings from our benefits package: 

• Access to My Fitness Passport, an Employee Assistance Program (EAP), annual flu shots, and health checks.  
• Work-life balance with flexible working arrangements, including hybrid work options and leave purchasing.  
• Life insurance and salary continuance. 
• 15 weeks paid parental leave and paid superannuation on eligible portions of unpaid parental leave.
• Additional leave offerings, such as cultural and ceremonial leave and study leave.  
• Head office with modern facilities and panoramic beachfront views, a separate parents' room, a prayer and meditation room, an onsite cafe, and free parking. 
• Opportunity to be part of great initiatives involving the local community  

We're for everyone

Our people are as diverse as the communities we serve. It makes us better learners, thinkers and collaborators, helping create better outcomes for our customers.  

We are deeply committed to Diversity, Inclusion, and Belonging, and we encourage applications from Aboriginal and Torres Strait Islander peoples, LGBTIQ+ individuals, people with disability and jobseekers of all ages and cultures. We aim to provide an inclusive, accessible workplace where everyone is welcome, safe, and celebrated. If you need any help with the application process or would like to discuss your reasonable adjustments during interviews, please reach out to our Talent team at careers@southeastwater.com.au. 

Keen to make an impact?

Click here to check out the position description. We're accepting applications for this exciting opportunity until Thursday, 16th of October! 

To be considered for this opportunity, you must hold unrestricted working rights for the period of employment at the time of application.  Successful candidates will also be required to undergo a number of pre-employment checks, including a police records check.

As part of a team of emergency response personnel, central to this role are responsibilities for 24/7 safe operation to provide support and minimise disruption of services to customers and as well as ensuring that public health and the environment are not put at risk. This includes participation in a rostered after-hours duty team, emergency response, and incident support as required.  

Visit southeastwater.com.au to learn more about us and how we serve our customers.