Group Manager- Digital Field Services

Who are we?

We’re here to help people live well and create a better and more sustainable future. We support healthy and liveable communities by delivering water, sewerage and recycled water services to 1.77 million people who rely on us every day and every night.
At South East Water, we innovate with purpose and act with care to deliver healthy water for life. Fresh thinking and collaboration are at the heart of our organisation. We are constantly learning, embracing the challenges of today and excited by the opportunities that tomorrow will bring.  

The role

Don’t miss out on this exciting opportunity to step into the role of Group Manager Digital Field Services.  
 

As the Group Manager of Digital Field Services, you will play a key role in driving innovative initiatives to enhance the water and wastewater networks. You’ll help shape the future of customer technologies, such as smart meters and IoT devices, while advancing other digital technologies that enable growth and efficiency. 

Building strong vendor relationships and partnerships will be central to delivering large-scale digital projects that provide valuable insights and transform SEW. In addition, you’ll oversee crucial operational functions, including metering, connections, and billing integrity, as well as strategic projects like non-revenue water reduction. This role offers the opportunity to make a real impact on both South East Water and the essential services we provide for our customers and community!

Who are you?

To be considered for this position, you will have experience in a leadership role in a medium to large sized organisation and possess skills in the following areas; 

• Experience in overseeing large-scale deployment programs of digital meters or similar technology assets is preferred.
• Ability to deliver high calibre results at a senior level.
• Excellent communication skills and attention to detail.  
• Experience in operating a large and complex asset base
• Proven stakeholder and operational management skills. 

What's in it for you?

Working at South East Water means you can enjoy a wealth of benefits, starting with the chance to be part of an organisation deeply committed to environmental initiatives and sustainability; one who has been recognised as one of the top 101 Workplaces for Women in Australia by Work180 for the past two consecutive years.   

South East Water cultivates a dynamic culture that emphasises collaboration and strong work ethics, supported by career-focused learning and development opportunities. 

As a SEW employee, you can enjoy the following offerings from our benefits package: 

• Access to My Fitness Passport, an Employee Assistance Program (EAP), annual flu shots, and health checks.  
• Work-life balance with flexible working arrangements, including hybrid work options and leave purchasing. 
• Life insurance and salary continuance. 
• 15 weeks paid parental leave and paid superannuation on eligible portions of unpaid parental leave. 
• Additional leave offerings, such as cultural and ceremonial leave and study leave.  
• Head office with modern facilities and panoramic beachfront views, a separate parents' room, a prayer and meditation room, an onsite cafe, and free parking. 
• Opportunity to be part of great initiatives involving the local community  

We're for everyone

Our people are as diverse as the communities we serve. It makes us better learners, thinkers and collaborators, helping create better outcomes for our customers.  

We are deeply committed to Diversity, Inclusion, and Belonging, and we encourage applications from Aboriginal and Torres Strait Islander peoples, LGBTIQ+ individuals, people with disability and jobseekers of all ages and cultures. We aim to provide an inclusive, accessible workplace where everyone is welcome, safe, and celebrated. If you need any help with the application process or would like to discuss your reasonable adjustments during interviews, please reach out to our Talent team at careers@southeastwater.com.au. 

Keen to make an impact?

Click here to check out the position description. We're accepting applications for this exciting opportunity until Friday the 7th of February.

To be considered for this opportunity, you must hold unrestricted working rights for the period of employment at the time of application.

Successful candidates will also be required to undergo a number of pre-employment checks, including a police records check 

South East Water operates a 24/7 service environment.

Whilst this role does not involve after-hours rostered duty, all employees may be required to provide out of hours support from time to time as required. 

Visit southeastwater.com.au to learn more about us and how we serve our customers.