Enterprise Records Manager

Who are we?

We’re here to help people live well and create a better and more sustainable future. We support healthy and liveable communities by delivering water, sewerage and recycled water services to 1.77 million people who rely on us every day and every night. At South East Water, we innovate with purpose and act with care to deliver healthy water for life. Fresh thinking and collaboration are at the heart of our organisation. We are constantly learning, embracing the challenges of today and excited by the opportunities that tomorrow will bring.  

The role

The Enterprise Records Manager is responsible for governance, operational and advisory support to the organisation with regards to Records Management across the organisation.

The main accountabilities of the role will include the following:

• Policy and Process - providing an effective framework for all forms of records; building on, documenting and implementing governance and strategy arrangements to support data/information management and ensuring compliance with the Public Records Act 1973 and PRO(V) Standards.
• People - providing training and support to staff in best practice management of records and management systems; providing leadership and subject matter expertise to other members of the Enterprise Data Team
• Systems - planning and providing key input into retention and disposal programs and activities; leading the review of the integrity of records and recommending their suitability for disclosure or disposal
• Governance and Advisory - advising on the management of physical and digital records and related assets; identifying and monitoring records management risks and developing strategies and plans to mitigate them

Who are you?

The Enterprise Records Manager will have significant working knowledge and experience of records management (including data governance, knowledge management and relevant legislation) and integration across an organisation, backed by tertiary qualifications, preferably in information and/or records management.  A proven results-oriented and collaborative leader, the successful candidate will have demonstrable experience as a specialist in medium to large government organisation/s with comprehensive understanding and implementation of PRO(V) Standards and compliance.  

Armed with exceptional communication skills and experience in implementing, operating and enhancing records management frameworks, policies and processes, as well as the technical implementation and management of records management applications, the candidate we are seeking will possess an ability to effortlessly build and nurture strong relationships across all levels of the business.

Experience in, and knowledge of the following will also strengthen your application:

• Facilitating, communicating and educating internal stakeholders on best practices, including managing change
• Experience in liaison and negotiation with internal and external customers and stakeholders
• Appraising business needs for the development and implementation of classification schemes and the retention and disposal of records
• An understanding of metadata requirements
• An ability to support procurement or IT/business systems
• Facilitating audits and developing continuity or disaster recovery planning strategies.

What's in it for you?

Working at South East Water means you can enjoy a wealth of benefits, starting with the chance to be part of an organisation deeply committed to environmental initiatives and sustainability; one who has been recognised as one of the top 101 Workplaces for Women in Australia by Work180 for the past two consecutive years.   

South East Water cultivates a dynamic culture that emphasises collaboration and strong work ethics, supported by career-focused learning and development opportunities. 

As a SEW employee, you can enjoy the following offerings from our benefits package: 

• Access to My Fitness Passport, an Employee Assistance Program (EAP), annual flu shots, and health checks.  
• Work-life balance with flexible working arrangements, including hybrid work options and leave purchasing.
• Life insurance and salary continuance. 
• 15 weeks paid parental leave and paid superannuation on eligible portions of unpaid parental leave
• Additional leave offerings, such as cultural and ceremonial leave and study leave.  
• Head office with modern facilities and panoramic beachfront views, a separate parents' room, a prayer and meditation room, an onsite cafe, and free parking. 
• Opportunity to be part of great initiatives involving the local community  

We're for everyone

Our people are as diverse as the communities we serve. It makes us better learners, thinkers and collaborators, helping create better outcomes for our customers.  

We are deeply committed to Diversity, Inclusion, and Belonging, and we encourage applications from Aboriginal and Torres Strait Islander peoples, LGBTIQ+ individuals, people with disability and jobseekers of all ages and cultures. We aim to provide an inclusive, accessible workplace where everyone is welcome, safe, and celebrated. If you need any help with the application process or would like to discuss your reasonable adjustments during interviews, please reach our to our Talent team at careers@southeastwater.com.au. 

Keen to make an impact?

Click here to check out the position description. We're accepting applications for this exciting opportunity until Sunday 24 November 2024! 

To be considered for this opportunity, you must hold unrestricted working rights for the period of employment at the time of application.  Successful candidates will also be required to undergo a number of pre-employment checks, including a police records check 

 
South East Water operates a 24/7 service environment. Whilst this role does not involve after-hours rostered duty, all employees may be required to provide out of hours support from time to time as required. 

Visit southeastwater.com.au to learn more about us and how we serve our customers.