Engagement Advisor

Who are we?

We’re here to help people live well and create a better and more sustainable future. We support healthy and liveable communities by delivering water, sewerage and recycled water services to 1.77 million people who rely on us every day and every night. At South East Water, we innovate with purpose and act with care to deliver healthy water for life. Fresh thinking and collaboration are at the heart of our organisation. We are constantly learning, embracing the challenges of today and excited by the opportunities that tomorrow will bring.  

The role

Ready to make a real impact? An awesome 12-month (paternity leave max term) opportunity has just opened up for a passionate and driven Engagement Advisor to join our team and help shape the future of community engagement at South East Water! 

The role of the Engagement Advisor is to provide professional advice and engagement support on a diverse range of South East Water (SEW) capital projects. This incorporates a range of engagement and communication activities to ensure full, open and inclusive consultation with all affected, interested and involved customers and stakeholders.

This position works to the core values of community and stakeholder engagement, ensuring that South East Water delivers best practice for managing project and reputational risks associated with our projects.

Other key aspects of the role include the following:

• Developing and implementing engagement plans for capital works projects.
• Developing communication materials to support the delivery of project engagement.
• Managing external consultants and contractors responsible for the delivery of community and stakeholder engagement.
• Making decisions regarding the right balance of engagement activities for projects.
• Ensuring the engagement business and administrative requirements of South East Water are delivered.
• Developing and maintaining relationships with both internal and external stakeholders.
• Providing engagement support for other activities across the Resilient Communities team.

Who are you?

To really thrive in this role, you'll possess the following skills, knowledge and experience:

• Experience in planning, implementing and managing community and stakeholder engagement project on a strategic and practical level.
• Experience and knowledge in developing community / stakeholder engagement for major infrastructure projects.
• High level of written communication skills, particularly relating to writing and presenting information to a variety of audiences.
• Excellent verbal communication skills, particularly relating to communicating complex information simply and clearly to a variety of audiences.
• Excellent interpersonal skills, with the ability to liaise with people at all levels.
• Ability to manage projects within allocated timeframe and manage competing priorities.
• Strong computer literacy using MS Office based products.
• Specialist knowledge of IAP2 model and principles of engagement (or equivalent) would be desirable, but not essential.

What's in it for you?

Working at South East Water means you can enjoy a wealth of benefits, starting with the chance to be part of an organisation deeply committed to environmental initiatives and sustainability; one who has been recognised as one of the top 101 Workplaces for Women in Australia by Work180 for the past two consecutive years.   

South East Water cultivates a dynamic culture that emphasises collaboration and strong work ethics, supported by career-focused learning and development opportunities. 

As a SEW employee, you can enjoy the following offerings from our benefits package: 

• Access to My Fitness Passport, an Employee Assistance Program (EAP), annual flu shots, and health checks.  
• Work-life balance with flexible working arrangements, including hybrid work options.
• Life insurance and salary continuance. 
• Additional leave offerings, such as cultural and ceremonial leave and study leave.  
• Head office with modern facilities and panoramic beachfront views, a separate parents' room, a prayer and meditation room, an onsite cafe, and free parking. 
• Opportunity to be part of great initiatives involving the local community  

This role is remunerated at a Level 4, which is between $104,610 and $110,319 + super and offers are commensurate with the successful candidates' experience.

We're for everyone

Our people are as diverse as the communities we serve. It makes us better learners, thinkers and collaborators, helping create better outcomes for our customers.  

We are deeply committed to Diversity, Inclusion, and Belonging, and we encourage applications from Aboriginal and Torres Strait Islander peoples, LGBTIQ+ individuals, people with disability and jobseekers of all ages and cultures. We aim to provide an inclusive, accessible workplace where everyone is welcome, safe, and celebrated. If you need any help with the application process or would like to discuss your reasonable adjustments during interviews, please reach out to our Talent team at careers@southeastwater.com.au. 

Keen to make an impact?

Click here to check out the position description. We're accepting applications for this exciting opportunity until Wednesday 17 September 2025!

To be considered for this opportunity, you must hold unrestricted working rights for the period of employment at the time of application.  Successful candidates will also be required to undergo a number of pre-employment checks, including a police records check 

South East Water operates a 24/7 service environment. Whilst this role does not involve after-hours rostered duty, all employees may be required to provide out of hours support from time to time as required. 

Visit southeastwater.com.au to learn more about us and how we serve our customers.