Business Analyst Team Leader

Who are we?

We’re here to help people live well and create a better and more sustainable future. We support healthy and liveable communities by delivering water, sewerage and recycled water services to 1.77 million people who rely on us every day and every night. At South East Water, we innovate with purpose and act with care to deliver healthy water for life. Fresh thinking and collaboration are at the heart of our organisation. We are constantly learning, embracing the challenges of today and excited by the opportunities that tomorrow will bring. 

The role

Our career options are as diverse as our people, we all have an important role to play!  An exciting new opportunity is now available for a Business Analyst Team Leader within South East Water's Business Technology Services division!  
 

Reporting to the Head of Project Delivery and directly leading a team responsible for business analysts, this role also provides indirect leadership and guidance to both internal and external stakeholders.  The incumbent will work tightly in conjunction with other project managers, application team and project sponsors / stakeholders at SE Water to ensure projects achieve their original objectives and to make the best use of applications and software to achieve their business goals.  This role has significant impact (and shared responsibility) on the use of Information Technology applications, business solutions, software and services across the entire organisation. 

The ideal candidate will be someone who enjoys both the technical, hands-on aspect of a Business Analyst role, along with the challenge of leading a team and building capability.

Who are you?

Armed with a degree-level qualification in either IT or Business, you will be an excellent communicator, both in written form (ability to prepare quality technical designs, specifications, user documentation) as well as verbal (ability to present and discuss complex technical information; influence others and gain cooperation).  You will also possess an enviable ability to build strong relationships with key stakeholders across the business and beyond and your ability to lead and uplift your team is second to none.

 
The following skills, knowledge and experience will also ensure your success in the role:
 

• Demonstrated ability to manage Business Analyst staff in an Information Technology field environment.
• Experience in project management, including a working knowledge of Agile/Scrum and Waterfall methodologies.
• Strong working knowledge of different project and Business Analysis methodologies
• Demonstrated ability in gathering requirements and business analysis, test and defect management.
• Project Management – the ability to plan and project manage small to medium sized projects; possess an understanding of project lifecycles and methodology (Waterfall and Agile/Scrum) and manage project budgets.
• Experience in developing business and information technology strategies and conducting entity relationship diagramming and modelling.
• High-level problem-solving skills, with a proven track record of diagnosing and resolving complex technical problems in the field of software development, and production support of existing commercial and custom applications.
• Experience in working with large organisations that support customer, asset or corporate applications.
• Experience in estimating both systems development effort (new developments) and change requests / enhancements.
• Preparing use-cases and data flow diagrams; business requirements specifications, user stories/acceptance criteria.

What's in it for you?

• A commitment to work-life balance with truly flexible working arrangements, including hybrid working (home and office) and leave purchasing. 
• 15 weeks paid parental leave for all parents and paid super on unpaid parental leave 
• A range of benefits, including free on-site parking and cultural leave. 
• A great culture working in collaborative teams with strong work ethics. 
• Career focused learning and development opportunities. 
• The opportunity to be part of an organisation committed to environmental initiatives. 
• Enjoy modern office facilities with panoramic beachfront views. 

We're for everyone

We do meaningful work, but how we do it is just as important. We’re here to help people live well, protect the environment, and keep healthy water and resources accessible and affordable for all.  We know to make a positive difference we need to support our people to be their very best. Flexibility and innovation are at the heart of how we work.  But it’s our people’s collective ambition, authenticity and differences that bring our culture to life.

Our people are as diverse as the communities we serve. Everyone brings a unique voice and a refreshing perspective that keeps us innovating. It makes us better learners, thinkers and collaborators, helping create better outcomes for our customers. Even though we’re all different, we still share a common goal to deliver healthy water for life.  

We encourage applications from Aboriginal and Torres Strait Islander People, members of the LGBTIQ+ community, people with disability and from culturally diverse backgrounds. We aim to provide an inclusive and accessible workplace for everyone. If you need any help with the application process or would like to discuss your reasonable adjustments during interviews, or to learn more about the role, please contact: careers@southeastwater.com.au

Keen to make an impact?

Click here to check out the position description. We're accepting applications for this exciting opportunity until Wednesday 23 October 2024!

South East Water operates a 24/7 service environment. Whilst this role does not involve after-hours rostered duty, all employees may be required to provide out of hours support from time to time as required

Visit southeastwater.com.au to learn more about us and how we serve our customers.