AI Lead

Who are we?

We’re here to help people live well and create a better and more sustainable future. We support healthy and liveable communities by delivering water, sewerage and recycled water services to 1.77 million people who rely on us every day and every night. At South East Water, we innovate with purpose and act with care to deliver healthy water for life. Fresh thinking and collaboration are at the heart of our organisation. We are constantly learning, embracing the challenges of today and excited by the opportunities that tomorrow will bring.  

The role

Are you passionate about the future of Artificial Intelligence and its responsible use? South East Water is seeking a motivated and outcome-focused AI Lead to help drive the safe, ethical, and strategic adoption of AI across the organisation. In this pivotal role, you’ll work closely with business leaders to embed and facilitate AI governance, boost AI literacy, and unlock innovative opportunities that enhance operations and deliver real value.  This is a maximum-term, 12 month role.

You’ll champion responsible AI practices aligned with our values and frameworks, ensuring we stay ahead of emerging risks while maintaining public trust and regulatory compliance. If you're ready to help shape the future of AI in a purpose-driven organisation, then this role is for you!

Who are you?

Armed with an Information Technology degree, or demonstrated experience working with IT and/or AI implementation, the successful candidate will possess a minimum of three years' experience in stakeholder management, with an ability to negotiate requirements and business needs across diverse teams.

As well as a keen interest in AI technologies and their ethical application, the following key skills, knowledge and experience will ensure success in the role:

• Background in project management, planning, coordination or business/tech analysis.
• Strong documentation and presentation skills, confident presenting to senior leaders.
• Solid understanding of AI ethics, governance, and regulatory compliance (Victorian Government guidance a plus).
• Hands-on experience with AI technologies including machine learning, NLP, Agentic and generative AI.
• Proven ability to support AI strategy implementation in corporate or public sector settings.
• Skilled in cross-functional collaboration and embedding AI into business processes.
• Excellent communication skills, able to simplify complex AI concepts and lead workshops.
• A mindset for innovation, challenging the status quo to drive organisational improvement.
• Experience supporting enterprise-wide AI adoption and measuring impact.

What's in it for you?

Working at South East Water means you can enjoy a wealth of benefits, starting with the chance to be part of an organisation deeply committed to environmental initiatives and sustainability; one who has been recognised as one of the top 101 Workplaces for Women in Australia by Work180 for the past two consecutive years.   

South East Water cultivates a dynamic culture that emphasises collaboration and strong work ethics, supported by career-focused learning and development opportunities. 

As a SEW employee, you can enjoy the following offerings from our benefits package: 

• Access to My Fitness Passport, an Employee Assistance Program (EAP), annual flu shots, and health checks.  
• Work-life balance with flexible working arrangements, including hybrid work options.
• Life insurance and salary continuance. 
• Additinoal leave offerings, such as cultural and ceremonial leave and study leave.  
• Head office with modern facilities and panoramic beachfront views, a separate parents' room, a prayer and meditation room, an onsite cafe, and free parking. 
• Opportunity to be part of great initiatives involving the local community.  

This role is remunerated at a Level , which is between $115,748 and $128,761 + super and offers are commensurate with the successful candidates' experience.

We're for everyone

Our people are as diverse as the communities we serve. It makes us better learners, thinkers and collaborators, helping create better outcomes for our customers.  

We are deeply committed to Diversity, Inclusion, and Belonging, and we encourage applications from Aboriginal and Torres Strait Islander peoples, LGBTIQ+ individuals, people with disability and jobseekers of all ages and cultures. We aim to provide an inclusive, accessible workplace where everyone is welcome, safe, and celebrated. If you need any help with the application process or would like to discuss your reasonable adjustments during interviews, please reach out to our Talent team at careers@southeastwater.com.au. 

Keen to make an impact?

Click here to check out the position description. We're accepting applications for this exciting opportunity until Sunday 2 November 2025!

To be considered for this opportunity, you must hold unrestricted working rights for the period of employment at the time of application.  Successful candidates will also be required to undergo a number of pre-employment checks, including a police records check 

South East Water operates a 24/7 service environment. Whilst this role does not involve after-hours rostered duty, all employees may be required to provide out of hours support from time to time as required. 

Visit southeastwater.com.au to learn more about us and how we serve our customers.